Research from several Cornell faculty and students received recognition at the 26th Association of Computing Machinery Conference on Computer-Supported Cooperative Work And Social Computing (CSCW), held Oct. 14-18 in Minneapolis.
CSCW is the premier meeting for research on collaborative or social computing. The conference features the latest work on the design and use of technologies that impact groups, organizations, communities, and networks. It seeks to bring together researchers from across academia and industry to advance virtual collaboration and discuss the social implications of collaborative computing.
The following papers by Cornell researchers received awards at the 2023 conference:
"Reopening, Repetition, and Resetting: HCI and the Method of Hope," by Matt Ratto, a professor of information at the University of Toronto, and Steven Jackson, professor of information science at Cornell University in the Cornell Ann S. Bowers College of Computing and Information Science, received both an Honorable Mention and Recognition for Contribution to Diversity and Inclusion. In this work, Ratto and Jackson discuss the complex role of hope in CSCW projects aimed at transformative community-level interventions. They discuss this in the context of the 3Dprintability project – a long-running collaboration involving the printing of 3D prosthetics in sub-Saharan Africa and Southeast Asia.
"Computer-Mediated Sharing Circles for Intersectional Peer Support with Home Care Workers" received Recognition for Contribution to Diversity and Inclusion. Paper authors are: Anthony Poon Ph.D. '22; Matthew Luebke '22; Julia Loughman, an undergraduate at Tufts University; Ann Lee, a project coordinator at 1199SEIU Training and Employment Funds; Lourdes Guerrero, associate professor of medicine at UCLA; Madeline Sterling, assistant professor of medicine at Weill Cornell Medicine, and Nicola Dell, associate professor at the Jacobs Technion-Cornell Institute at Cornell Tech and in Cornell Bowers CIS. Their research shows that online support groups for home care workers provide participants with different types of peer support, such as emotional validation and assistance in navigating the workplace, and may help other marginalized populations.
"Towards Intersectional Moderation: An Alternative Model of Moderation Built on Care and Power," by Sarah Gilbert, research director of the Citizens and Technology Lab in the Department of Communication in the College of Agriculture and Life Sciences, received a Best Paper award for her work. Gilbert explores alternative models for content moderation through a collaborative ethnography of the r/AskHistorians Reddit community. Drawing from Black feminist theory, she describes how these moderators face challenges accounting for power, which she describes as "intersectional moderation" – a framework that would support fair moderation practices.
By Patricia Waldron, a writer for the Cornell Ann S. Bowers College of Computing and Information Science.